Our 100% Satisfaction Guarantee
All our products are unconditionally guaranteed for their quality. We're so sure you'll be satisfied with our products that we offer a 30-day money back guarantee on every purchase. As simple as that.

Payment Methods
We accept MasterCard, VISA, American Express and Discover (Debit Cards work too). We charge sales taxes on orders shipped to Florida. Our website is protected, we use the Secure Sockets Layer (SSL) protocol to safeguard your information, including your credit card number, during online transactions.

Privacy Policy
At VetAmerica.com, we are committed to ensuring your online privacy, and this guides every decision we make about how, where, and when to collect your personally identifiable information on our Web site. Our site meets stringent security and privacy standards for both e-commerce and personal information. Providing a secure shopping experience is one of our greatest priorities.
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Shipping Information
Shipping with VetAmerica is fast and easy. We ship 98% of all orders on the following business day. In the case that we may be out of stock on the item you order, we will notify you, and place your order on backorder. Most backorders arrive back in stock within 2-4 days.

Pharmacy items: All pharmacy items are in stock, but are delayed due to prescription verification. We will contact your veterinarian on your behalf. If after 3 business days your veterinarian has not responded, we will notify you.
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Returns Policy
All our products are unconditionally guaranteed for their quality. We're so sure you'll be satisfied with our products that we offer a 30-day money back guarantee on every purchase.
Any merchandise purchased from VetAmerica.com is fully returnable, with the exception of the following:
- Pharmacy Items - Not returnable by Pharmacy Law.
- Post-Op and Recovery Items - Returnable within 48 hours of receipt We cannot issue refunds if these items are kept for more than 2 days.
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