Gathered By VetAmerica.com
How We Keep
Your Information Secure
At VetAmerica.com, we
are committed to ensuring your online privacy, and this
guides every decision we make about how, where, and
when to collect your personally identifiable information
on our Web site. Our site meets stringent security and
privacy standards for both e-commerce and personal information.
Providing a secure shopping experience is one of our
greatest priorities. If you have any questions or concerns
about this statement, or about the way your information
is collected and used, please
Our Privacy Guarantee
We are the sole collector and owner of our customers'
personally identifiable information. Your personally
identifiable information is information that can be
used to contact or identify you. Your name, home address,
telephone number, and email address are examples of
personally identifiable information. We do not sell,
rent, or loan any of this information to any third party,
and we will not release it to any third party unless
legally required to do so.
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Personal Information Gathered by VetAmerica.com
We want you to understand how any personally identifiable
information you provide to us is collected and used.
Your personally identifiable information is removed
before any information is passed to the database we
use to generate reports. Thus, any business reports
created by a VetAmerica.com analyst are based on aggregate
information only and cannot be directly linked to any
one customer's identity.
Information:: We ask for credit card information.
We will bill your credit card for shipped products and
shipping and handling charges.
Contact Information: We collect information about
how to reach you at the time you place an order. With
your name, email address, and telephone number, we can
contact you if a problem in our verification process
will delay delivery or if your order requires exceptional
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Like many other Web sites, we also collect information
about site traffic and usage patterns through the use
of cookies and Web server logs. Cookies are small computer
files we transfer to your computer's hard drive. These
small text files help us personalize content on our
pages and provide programs like e-coupons. Your browser
software can be set to reject all cookies. Instructions
for resetting the browser to reject cookies are available
in the Help section of most browsers.
certain information about a Web site user, such as the
type of Web browser used by our customer. This information
is not linked to personally identifiable information
about a particular individual or customer account, but
it is collected from a particular computer as the user
moves through a Web site.
Reviewing our Web server logs and our customers' use
of our site helps us to statistically monitor how many
people are using our site and for what purpose. Only
authorized VetAmerica.com personnel and agents have
access to the Web server logs, cookie utilization data,
and purchase history information collected by us. These
employees are held to strict confidentiality and security
policies and procedures.
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How We Keep Your Information
We use the Monster Commerce platform and Monster Commerce
shopping cart. This guarantees advanced security measures
to protect against the loss, misuse, and alteration
of the information under our control. and guarantees
that the personal information you give us will be transmitted
safely because the information is encrypted. Encryption
involves systematically scrambling numbers and letters
so that if someone managed to intercept a packet of
information, they would not be able to make sense of
it. Although encryption slows the process of sending
information across the Internet, it does ensure that
the information will be secured.
You can tell you have entered a secured area when you
look at the Universal Resource Locator (URL) in your
browser's address bar and see that it has "https://"
before the rest of the Web address. The "s" means that
the page is hosted from a secured server. We use secured
servers for our order processing pages, and special
promotions. Unsecured pages have URLs that begin with
"http://" (without the "s"). Most of our shopping sections
and health information areas are hosted from servers
that do not use SSL. Since we do not collect personal
information in these areas, using regular servers ensures
a faster browsing experience.
You may on occasion encounter a standard warning that
many browsers display when a visitor moves from a "secured"
page to an "unsecured" page. When you encounter such
a warning on our Web site, it usually means that you
are moving from an "https://" to an "http://" page.
If you see other browser warnings or error messages
concerning the security of our site, please
Include the specific wording you saw and where at VetAmerica.com
you encountered the message. Providing us with these
details helps us to know if you have encountered a technical
difficulty or a standard warning like the one described
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By placing an order with VetAmerica.com or submitting
your email address, you consent to the collection and
use of the information detailed here.
We hope you'll agree to let us contact you with timely
promotional offers and health information. You can take
yourself off our mailing list anytime by sending us
an email. We
will remove you from our mailing list within 1 week.
page so that you are aware of the data we collect and
how we use it. You may
if you do not wish to opt in to any significant new
uses of personal information if that information was
collected prior to the change in this policy. If you
do not opt in to any significant new uses of your personal
information, that information will continue to be governed
by the policy in effect at the time your information
If you have any questions
or concerns about this statement, or about the way your
information is collected and used, please
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