All our products are unconditionally guaranteed for their quality. We're so sure you'll be satisfied with our products that we offer a 30-day money back guarantee on every purchase.

Any merchandise purchased from VetAmerica.com is fully returnable, with the exception of the following:

- Pharmacy Items - Not returnable by Pharmacy Law.

- Post-Op and Recovery Items - Returnable within 48 hours of receipt  We cannot issue refunds if these items are kept for more than 2 days.

To return items, please contact us by email at sales@vetamerica.com or by phone at
1-888 VETAMERICA to request a Return Authorization Number.

Please package the items you are returning and ship via the carrier of your choice. In order to speed up the process, all returns should clearly show our (RA) Return Authorization Number on the outside of the package. Returns should be made within 30 days of purchase.